Shipping policy

Shipping Policy

CosmoGlow™ ships products directly to customers through our fulfillment partners.

Processing

Orders may require processing time before they are shipped. Processing times can vary depending on order volume, product availability, and fulfillment conditions.

Delivery

Delivery times vary depending on your destination, shipping method, carrier, customs, and other factors outside our control.

Estimated delivery dates shown at checkout are estimates and are not guaranteed. International orders may take additional time due to customs processing or other delays.

Tracking

Once your order has shipped, tracking information will be provided when available.

Shipping Address

Please make sure your shipping address is accurate and complete when placing your order. CosmoGlow™ is not responsible for delays or delivery issues caused by an incorrect or incomplete shipping address.

Customs, Duties & Taxes

Depending on your destination, additional customs duties, taxes, or import fees may apply. Customers are responsible for any applicable charges imposed by their country or local authorities.

Delayed or Missing Orders

If your order has not arrived within a reasonable timeframe or your tracking information indicates a delivery issue, please contact us with your order number so we can review the situation and assist you.